The fiber install itself is usually fine — it’s the last ten feet that break everything. The ISP drops a handoff box in a closet that has not been opened in five years, with no conduit path planned to the rack, and the firewall that was sized for the old cable connection is now strangling a gigabit circuit. We get called when the new “blazing fast” fiber is slower than the cable line it replaced.
25+ years in network engineering · 200+ businesses & homes served · 5.0★ on Google · Owner-operated in Los Angeles
The goal is a fiber circuit that performs: the handoff is clean, the path to the rack is planned before the provider shows up, the firewall and switches keep up with the new speed, and there’s documentation of what was installed and why — so there is no guesswork six months from now.
What this service includes
- Coordinating the fiber handoff: conduit and path planning, rack placement, and getting the network ready before the provider arrives
- Troubleshooting provider issues — the handoff, the ONT, the media converter — so you are not stuck translating between the ISP and everyone else
- Finding the real bottleneck when new fiber runs slow: undersized firewalls, bad media converters, misconfigured handoffs
- Fiber-aware infrastructure planning for office, building, and high-end home upgrades — cabling, switching, Wi-Fi design
- Clean documentation of the handoff, the path, and the equipment, so the next vendor starts from the record instead of assumptions
Problems we fix
- Paying for gigabit fiber and seeing cable-modem speeds
- A fiber handoff installed in a closet with no conduit path to the rack
- An old firewall or media converter strangling the new circuit
- An ISP that blames your equipment when speeds drop or the link flaps
- Office, building, or home upgrades planned without fiber-ready infrastructure
See pricing & book online Call 310-855-4443
Platforms and environments
The fiber gear found in Los Angeles commercial buildings — media converters, ONTs, SFP modules, patch panels — plus the switches and firewalls (UniFi, Fortinet, SonicWall) the circuit hands off to. We coordinate the install and the ongoing provider relationship for offices, multi-tenant buildings, and high-end homes where the network has outgrown copper.
Frequently asked questions
Can you coordinate with our ISP on the fiber install?
Yes — that is the core of this work. We plan the conduit path, rack placement, and network readiness, then work the handoff with the provider so you are not stuck in the middle when something does not come up right.
We already have fiber, but it is slow. Is that a fiber problem?
Usually not. Most slow-fiber calls turn out to be an old firewall, a bad media converter, or a misconfigured handoff — not the fiber itself. We test the actual circuit and find the bottleneck before anyone replaces anything.
Do we need new internal cabling for fiber?
Maybe. Fiber to the building does not mean your internal network is ready for it. We check the cabling, switches, and firewall during planning so the new speed does not die inside your own rack.
The experience behind it
We plan the network side of fiber installs — conduit paths, handoffs, structured cabling, and switching — for demanding environments including major entertainment studios. You work directly with a 25-year network specialist, not a call center reading from a script.
Ready to get started? Book online — pricing shown up front — or call and talk directly with the person who does the work.