The office had been limping on a 10×10 Mbps circuit for years — uploads crawled while the whole team was online, and video calls and backups fought for the leftover bandwidth. The fix was not just more speed; it was a fiber connection sized for how the team works, with the firewall, switches, and failover plan rebuilt around it.
25+ years in network engineering · 200+ businesses & homes served · 5.0★ on Google · Owner-operated in Los Angeles
At a glance
- Environment: Growing business office
- The problem: A 10×10 Mbps circuit the office had outgrown — uploads, video calls, and backups bottlenecked whenever the team was online together.
- The result: Fiber sized for how the team works: cloud sync, video calls, and remote access without the wait.
- Related service: Managed Internet Plans
What the client needed
A growing business wanted internet speed and reliability that matched daily reality — cloud file sync, video calls, and remote access — rather than the slow, asymmetric connection the office had outgrown.
Before
The office was running on a 10×10 Mbps circuit that had been adequate years earlier but now bottlenecked uploads, video calls, and backups whenever more than a couple of people were online at once.
What we did
We evaluated the fiber providers newly available at the address, compared pricing and equipment requirements, coordinated the installation and failover plan, and reconfigured the firewall and switches for the new circuit.
After
The office moved to a symmetric fiber connection in the 1000×1000 Mbps range, eliminating the upload bottleneck and giving the business headroom to grow.
Recommended next step
We can review fiber options and the surrounding network before or after a provider upgrade — the challenge is that the internet circuit improves while the internal network still limits performance. We check the provider handoff, firewall, cabling, switches, Wi-Fi, and backup internet options so the faster connection reaches the whole office. The outcome: faster access, better uptime planning, and fewer unknowns when provider issues occur.
One circuit upgrade, planned around the rest of your network — so the new speed shows up everywhere, not just on the speed test.